Chrome “error 102 connection refused” FIX

Are you unable to browse anywhere on the internet?  But you know your internet connection is fine?  Read on…

As a result of my computer recently being infected with the “AV Security Suite” virus, after I cleaned the virus, I could not browse anywhere on the internet.  Chrome will give you an “error 102 connection refused” message, Internet Explorer & Firefox will probably give you something similar like “The webpage cannot be displayed.”  This was because the virus had changed my Internet settings in Windows to use a proxy server.

You can easily fix this by going to Windows control panel -> Internet Options -> Connections -> LAN settings -> then UNCHECK “Use Proxy Server”.



Screenshot: turn off proxy server in windows

Click to enlarge!



Hope that helped!

48 Responses to Chrome “error 102 connection refused” FIX

  1. Kyle August 4, 2010 at 11:26 am #

    Thank you SOOOO MUCH, i was seriously worried about my computer. After reading your simple easy tutorial, and 30 seconds later, i was back surfing on the internet. I really appreciate it. Thank you.

  2. Jim August 4, 2010 at 12:24 pm #

    You’re very welcome Kyle! So glad you found what you were looking for. Thanks for commenting.

  3. Sohaib August 12, 2010 at 4:40 pm #

    Thank you MAN!!! I had the same problem, and after four days of frustration FINALLY. Thanks a lot

  4. issa August 15, 2010 at 5:55 am #

    i have it unchecked (the use proxy) option
    yet the problem occurs randomly on a daily basis
    which is rather annoying and quite irritating
    HELP !

  5. Napoleon August 17, 2010 at 2:34 pm #

    Kudos to YOU!

    Thanx. The way solutions should be given…

    Worked the first time!

  6. farah August 30, 2010 at 5:33 pm #

    it wasnt checked to begin with in my case ;( i tried everything nothing is workin i tried checkin the “automatically detect settings” i tried clearing all cookies in the chrome settings i even triedresetting to default nothing is working and i’m really starting to worry =/ do you happen to know an alternative solution please???

  7. bathao August 31, 2010 at 11:04 am #

    Thanks for share. It’s very important for me.
    Best wish to you.!!!

  8. Marvin September 6, 2010 at 1:33 pm #

    I have the same situation as Farah.

  9. lc September 13, 2010 at 10:55 am #

    Thank u so much!

  10. MC September 13, 2010 at 10:44 pm #


  11. MattEarhart September 14, 2010 at 3:56 pm #

    I am checking this out on my iPhone since my machine is not connecting, judging by the responses I an stoked to race home and try this fix out… Should I make this changes to all browsers considering I use IE, chrome, and firefox? Thanks for your help!

  12. Chinelo Selassie September 17, 2010 at 7:41 pm #

    I could ping out and traeroute to any website but but trying to browse was generating the

    error 102 connection refused

    unchecked “use proxy server” and are back online


  13. Kyla October 2, 2010 at 12:43 pm #

    Thanks a bunch!

  14. Vilma October 3, 2010 at 6:57 pm #

    Thanks a million for the solution… I was able to help a very desperate friend that could not use any of the browsers,

  15. Mark D. October 5, 2010 at 12:25 pm #

    Dead on. Much appreciated.

  16. bethany October 18, 2010 at 12:59 am #

    THANK YOU!!! I was really close to nervous breakdown LOL finally googled the right thing!!! You are a genius!!!!!

  17. B October 27, 2010 at 5:22 pm #


  18. Colleen October 28, 2010 at 8:10 pm #

    Thanks so much! I freaked out for 2 hours then I googled on a different PC and I was back online right away 🙂

  19. Colleen October 28, 2010 at 8:10 pm #

    Thanks! I freaked out for 2 hours then I googled on a different PC and I was back online right away 🙂

  20. john November 1, 2010 at 7:34 pm #

    Thanks. Saved me going to the shop.

  21. doni November 4, 2010 at 7:28 pm #

    Thank you, thank you, thank you!!!!!!!!!

  22. Vahid November 7, 2010 at 11:42 am #

    Thanks a lot man, you deserve nobel price 😛

  23. Fa November 8, 2010 at 5:28 am #


  24. Isaac November 8, 2010 at 6:42 pm #

    Thanks man, I was freaking out. I thought my computer had a new virus or something you really helped me out!

  25. Ananth November 11, 2010 at 12:47 am #

    I was not able to browse since almost a week
    Your solution worked.
    Thanks a lot

  26. joeykey November 11, 2010 at 8:51 pm #

    james you just saved me a lot of money. thank you so much. that problem was totally p*ssing me off!

  27. Jason November 12, 2010 at 10:06 pm #

    Thank you! It was just as simple as you described!

  28. Veronica November 13, 2010 at 9:18 pm #

    Thank you so much! Solved my problem!

  29. Z November 16, 2010 at 9:40 am #

    Thanks man

  30. Scott November 16, 2010 at 10:18 pm #

    Thanks so much for this very helpful tip. Thought something was seriously wrong with my laptop until I stumbled upon your answer!

  31. ken November 21, 2010 at 1:03 am #

    amazing! thanks for this simple answer. it worked for me after i got a virus.

  32. mark b November 28, 2010 at 4:27 pm #


  33. Jazz December 4, 2010 at 1:26 pm #

    YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU SO MUCH!!!!! AFTER TWO DAYS OF WONDERING HOW TO GET INTERNET BACK….YES!1 THANK YOU!!!

  34. alicia February 6, 2011 at 1:23 am #

    omg, you, you saved my life. it took me days and sleepless night to worry about fixing this. youre my hero!!

  35. Gina February 18, 2011 at 3:25 pm #

    this did not work for me, the box was unchecked. I have reinstalled google chrome, ran virus scan, but cannot get on chrome. I can get on any other browsers. Any ideas?

  36. R February 24, 2011 at 11:47 pm #

    I have cleaned my computer of a virus but my proxy box is unchecked already meaning the proxy fix isn’t the solution. I cannot use any other browsers, but my messengers work. So there is internet connectivity. Any ideas of how to regain access to my browsers

  37. John S March 13, 2011 at 11:09 am #

    My proxy box is already unchecked. I can use Explorer, but not Google Chrom. I still get this Error 102 ….message when try to login. I cannot delete my cookies in Chrom only in Explorer

  38. John S March 13, 2011 at 4:57 pm #

    Hurray, I found the solution: My McAfee Security Program had Google Chrome blocked in my firewall program — all you do allow access and everything is back to normal. Why it was blocked — nobody knows.

  39. Charles April 6, 2011 at 12:50 pm #

    I was having the same problem, error 102 with all 3 browsers, (IE, Firefox, and chrome) the proxy wasn’t checked, and i did not have McAfee nor Norton’s installed, but i knew they had been on the machine before. I downloaded the McAfee & the Norton’s removal tools, and ran them both to remove any possible leftovers from the uninstall, and then restarted my machine and all 3 browsers started working with no issues .

    My experience in the past with other internet problems is that if you have Norton’s or McAfee installed on your machine, and have been infected by the scare-ware security programs, remove them with the removal tools check to make sure you can get online then if you have a subscription with either of them then please reinstall them.

    However I know that most people do not like the entity that Microsoft has become, there is no denying that they do have a really good program in the Microsoft Security Essentials. Plus it’s free, and it is not as susceptible to corruption as easily as Norton’s and McAfee

  40. Jess May 9, 2011 at 4:52 am #

    its already Uncheck , but it’s not working :(( can U help me PLease :((

  41. Frozen Yoghurt Man June 2, 2011 at 2:28 am #

    Enjoyed reading the post. I am currently working on my frozen yogurt site at: In fact I got some great design tips from Chrome “error 102 connection refused” FIX | James Dudley. Looking forward to reading more.

  42. There Still Some Issue here June 22, 2011 at 5:09 pm #

    Dear All, Iv’e been phase this issue (Error 102) and it’s annoying problem as well as there is some trouble with the download speed. after deep trouble shooting the problem and seeking through the net. it seems not the “Proxy” setting only solve the problem for other cases. as in my case the OS installed to MY Desktop PC is (Windows 7 Professional 64 bit latest Update). However, i tried so many cases to solve the issue. until i reach for some update files that will solve the issue Permanently (unless it’s solved in my OS) it’s as follow:

    after run the (Programs and Features) from the “Control Panel” in the left hand side, click on the “View Install Updates” and try to search for the following Windows Updates:

    – Security Update For Microsoft Windows (KB2478662)
    – Security Update For Microsoft Windows (KB2518869)

    and if u installed the IE 9…Try to Uninstall it to get the previous version of the IE browser and then run the “internet option” from the control panel as well (where the Proxy connection setting located. But else where the advance tab is (click on “Reset” button located on the bottom of the advance tab (internet option main menu)

    and that’s all. hope it’s useful after all for some other guys

  43. Catherine July 6, 2011 at 8:48 pm #

    John S. – thanks. I’d checked and unchecked the proxy settings (they were unchecked, but wanted to make sure something wasn’t tripping things up), ran Malware Bytes, Ad-Aware, etc., and though FF and IE worked, Chrome still producing the error. I checked McAfee Firewall settings, but Chrome was on “full” status. But, upon your suggestion, I went back to McAfee firewall and scrolled ALL the way down. For some bizarre reason it lists Chrome twice – and you guessed it, the second instance was blocked. Problem solved. Thanks, and thanks to all of you because this type of forum is the FIRST place I go (beyond trying to do the obvious) when I have a problem.

  44. Ivan December 27, 2012 at 9:02 pm #

    can you please help i cannot open this page because it was rejected and my proxy settings are unchecked please reply ASAP

  45. Matt March 22, 2013 at 9:47 pm #

    Attention please…

    Whoever facing this problem after being “UNCHECKED” or already “UNCHECKED” can turn off their ANTI-VIRUS software and start browsing… it works..

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